Reference

Terms Conditions That Govern Your tez88 Account

These terms set out what you agree to when you open and use a tez88 account — covering deposits via bKash, Nagad, and Rocket, how your wallet works, and what we expect from you.

Account eligibility rulesWallet & payment termsWithdrawal conditionsAccount suspension policyJurisdiction notice
tez88 Terms Conditions That Govern Your tez88 Account
TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear, or if you want to raise a concern about how they apply to your account, our support team can help. You can reach us through live chat, email, or our social channels — whichever works for you on mobile.

Live Chat Open the chat icon from any page on tez88. Our team responds during active support hours and can walk you through any clause you have questions about.
Email Support Send a detailed message to our support address for written responses. Useful if you need a record of the exchange or are raising a formal account concern.
Social Channels Reach us through our official social pages for general queries. For account-specific issues, live chat or email gives you a faster, more secure path.
HOW WE OPERATE

How tez88 Handles Your Account Data

We hold your account data — registration details, wallet transaction history, and session records — only for as long as needed to operate your account and meet our obligations. You can request a summary of the data we hold by contacting support through live chat or email. If you want to close your account, submit a written request and we will process it within a reasonable period, retaining only what we are required to keep under applicable rules.

Data Retention

We keep your account and transaction records for the period required by our operating obligations. You may request details of what we hold at any time via support.

Account Security

Your account is protected by password and OTP verification on login. Never share your PIN or OTP with anyone — tez88 staff will never ask for them.

Cookie Use

We use session cookies to keep you logged in across pages and to remember your wallet preference. You can manage cookie settings through your browser at any time.

Requesting Changes

To update your registered details or request account data correction, contact support with your account ID. Changes to payment-linked details require wallet verification.

Common Questions About These Terms

Here are the questions we hear most often about how these terms apply to your account and your rights as a tez88 user.

Account eligibility depends on your local law and the regions tez88 currently supports. If online gaming is restricted where you are, these terms do not override that restriction.

We will notify you through your registered account before any material change takes effect. Continuing to use your account after that notice counts as acceptance of the updated terms.

Keep your transaction reference from bKash, Nagad, or Rocket. Contact support via live chat with that reference and your account ID — we will trace the transfer and resolve it.

Send a request through live chat or email with your account ID. We will provide a summary of the data we hold within a reasonable timeframe under our retention policy.

Accounts may be suspended for eligibility breaches, mismatched payment details, suspected fraud, or violation of fair-use rules. We will notify you and give you a path to appeal.

Submit a written closure request through support. We process it within a reasonable period and retain only the records we are obligated to keep under applicable rules.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.