Reference

How tez88 Handles Your Personal Information

This Privacy Policy explains what data we collect when you use tez88, how we use it, and what choices you have. Access and eligibility depend on your local law and the regions where tez88 operates.

Account DataPayment PrivacyCookie ControlsData Requests
tez88 How tez88 Handles Your Personal Information
HOW WE PROTECT YOU

Security, Cookies, and Data Retention

We use SSL encryption across all account and payment pages, so data moving between your device and our servers stays protected. Cookies help us remember your session so you do not have to log in again every time you switch from mobile to desktop. You can manage cookie preferences through your browser settings at any time.

Account Security Your account is protected by password hashing and OTP verification on login. We flag unusual access patterns and may ask you to re-verify before processing a withdrawal.
Cookie Policy We use session cookies to keep you logged in and analytics cookies to understand how pages are used. No advertising cookies are placed without your consent.
Data Retention Account and transaction records are kept for the period required by applicable law. Once that period ends, data is deleted or anonymised from our systems.
Your Right to Request You can ask us to confirm what data we hold, correct inaccurate details, or request deletion. Submit your request via live chat or email and we will respond promptly.
PRIVACY CONTACT

Reach Us About Your Data

If you have a question about how your data is used, want to request a copy of what we hold, or need to report a concern, our support team handles privacy requests directly. Use any of the channels below and mention that your query is about your personal data so it reaches the right person quickly.

Team online

Live Chat

Start a chat from your account dashboard. For privacy requests, type 'data request' at the start of your message so the team can route it correctly.

Email Support

Send your request to our support address with your registered account email in the subject line. We aim to respond within a few business days.

Account Help Centre

Log in and visit the Help section to find the data request form. It walks you through submitting a correction or deletion request step by step.

Common Questions About Your Privacy

Here are the questions we hear most often about how tez88 handles personal data. If your question is not covered here, reach out through live chat or email.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. We also log device and session data to keep your account secure.

We do not sell your data. We share only what is necessary with payment processors like bKash, Nagad, and Rocket to complete transactions, and with service providers bound by confidentiality agreements.

Log in and use the data request form in the Help section, or contact support via live chat or email. Include your registered account email so we can verify your identity before responding.

Yes. Submit a deletion request through live chat or email. We will remove your data once any legally required retention period has passed and your account balance is settled.

Session cookies keep you logged in across devices. Analytics cookies help us improve the site. You can adjust or block cookies in your browser settings; some features may work differently if you do.

This policy applies to all accounts. Access and eligibility depend on your local law and the eligible regions where tez88 operates. Check your local regulations before creating an account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.