Reference

What You Agree To When You Use tez88

Using tez88 means you accept the terms set out here — covering account eligibility, wallet use, and how we handle your data.

Eligibility by regionAccount & wallet rulesData handlingContact rights
tez88 What You Agree To When You Use tez88
LEGAL CONTACT PATHS

Reach Us About Legal or Account Queries

Live Chat Open the chat widget from any page on tez88. For legal or account queries, select the Account & Compliance topic so your message reaches the right team.
Email Support Send detailed legal requests or account documentation to our support address. We respond to written queries in the order received, typically within one business day.
Account Dashboard Log in and go to Settings to submit a data request, update your contact details, or flag a billing discrepancy tied to your bKash, Nagad, or Rocket transactions.
HOW WE HANDLE YOUR DATA

Account Security and Data Practices at tez88

Data We Collect

We collect the details you provide at registration — name, contact, and payment method — plus session data needed to run your account. We do not sell this to third parties.

Cookie Use

Cookies keep your session active across devices, so switching from your phone to a browser on desktop does not log you out mid-session. You can manage cookie preferences in your browser settings.

Retention and Deletion

Account data is retained while your account is active and for a period after closure as required by applicable rules. To request deletion, contact us through the dashboard or by email.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, change your password immediately and contact support to freeze the account.

Common Legal and Account Questions

These are the questions we hear most often about eligibility, data rights, and account conditions. If yours is not here, reach us through live chat or email.

Access depends on whether online gaming is permitted under your local law and whether your region is eligible. Check your local regulations before registering — we cannot make that determination on your behalf.

You must meet the legal age for online gaming in your jurisdiction. When you register, you confirm you meet that requirement. Accounts found to be underage are closed and balances reviewed under our standard process.

Log in, go to Settings, and submit a data request. Alternatively, email our support team with your registered contact details. We will respond within the timeframe required by applicable rules.

Yes. Submit a deletion request through your account dashboard or by email. Some data may be retained for a period after closure where required by law, but we will confirm what applies to your account.

Any verified balance at the time of closure goes through our standard withdrawal review. Funds are returned to the wallet — bKash, Nagad, or Rocket — linked to your account, subject to identity verification.

We notify you at your registered contact details when material changes are made. Continuing to use the platform after that notification means you accept the updated terms.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.